How Do I Fix Can't Receive Emails On Outlook Account?

If you’re having trouble receiving emails in your Hotmail inbox, there could be a variety of reasons why this is happening. In this article, we’ll explore some of the most common causes of this issue and provide some solutions to help you get your emails back on track.

Check Your Spam Folder

One of the most common reasons why you might not be receiving emails in your Hotmail inbox is because they’re being automatically sent to your spam folder. Hotmail has a robust spam filter system that can be helpful in blocking unwanted emails, but it can also be too strict and mark legitimate emails as spam. Therefore, it’s a good idea to check your spam folder regularly to make sure you’re not missing any important emails. If you do find emails in your spam folder that you want to receive, you can mark them as “not spam” to ensure they go to your inbox in the future.

2. Whitelist Sender

Another possible reason why your Hotmail is not receiving emails in your inbox is because the sender’s email address is on your blocked list. This can happen if you accidentally marked an email as spam or if you have set up a rule to automatically send emails from a particular sender to your junk folder. To resolve this issue, you can go to your Hotmail settings and review your blocked list. If you find the sender’s email address on the list, remove it. You can also add the sender’s email address to your whitelist to ensure that their emails always go to your inbox.

Check Your Storage Space

If your Hotmail account is running low on storage space, it could be preventing new emails from arriving in your inbox. Hotmail offers 15 GB of storage space for each account, which is usually sufficient for most users. However, if you have a large number of emails or attachments, you may run out of space. To check your storage usage, go to your Hotmail settings and review your storage space. If you’re running low on space, you can delete unwanted emails or attachments to free up space.

Check Your Email Filters

Email filters can be useful for automatically sorting your incoming emails into different folders, but they can also accidentally block emails that you want to receive. If you have set up any email filters, make sure they’re not blocking any of your incoming emails. You can review and adjust your email filters in your Hotmail account settings.

Disable Forwarding

If you have set up email forwarding, it could be preventing emails from arriving in your Hotmail inbox. Try disabling email forwarding and see if that resolves the issue. If you still need to forward emails, you can try setting up a rule to forward them instead.

Check Your Email Rules

If you have set up any email rules, make sure they’re not blocking any of your incoming emails. Email rules can be helpful for automatically sorting your incoming emails into different folders based on various criteria. However, they can also accidentally block emails that you want to receive. You can review and adjust your email rules in your Hotmail account settings.

Check Your Email Settings

Make sure your Hotmail account is set up correctly. Check your email settings to ensure that incoming emails are not being automatically deleted or sent to another email account. You can also review other settings, such as your email signature and out-of-office message.

Contact Hotmail Support

If none of the above solutions work, it’s possible that there is an issue with your Hotmail account. You can contact Hotmail support for further assistance. They can help you troubleshoot the issue and provide a solution.

In conclusion, there are several reasons why your Hotmail may not be receiving emails in your inbox. By following the above steps, you can identify the issue and take steps to resolve it